.dm-chat{position:fixed;bottom:24px;right:24px;z-index:1000;font:16px/1.5 system-ui,sans-serif;color:#352128}.dm-chat button,.dm-chat input,.dm-chat textarea{font:inherit}.dm-chat-launcher{border:1px solid #d9c280;border-radius:32px;background:#580722;color:#fff;padding:15px 23px;box-shadow:0 8px 30px #0003;cursor:pointer}.dm-chat-panel{position:absolute;bottom:70px;right:0;width:360px;max-width:calc(100vw - 24px);border-radius:18px;background:#fff;box-shadow:0 16px 60px #0003;overflow:hidden;border:1px solid #dfd4d8}.dm-chat-panel[hidden]{display:none}.dm-chat-head{padding:16px;background:#580722;color:#fff;display:flex;align-items:center;justify-content:space-between}.dm-chat-head button{border:0;background:transparent;color:white;font-size:26px;cursor:pointer}.dm-chat-identity,.dm-chat-status{margin:0;padding:10px 14px;font-size:14px;color:#624b53}.dm-chat-messages{height:260px;overflow:auto;padding:14px;background:#f7f4f5;display:flex;flex-direction:column;gap:12px}.dm-chat-message{padding:10px;border-radius:12px;background:white;max-width:92%;overflow-wrap:anywhere;color:#352128}.dm-chat-message.customer{align-self:flex-end;background:#efe1e6}.dm-chat-message p{white-space:pre-wrap;margin:5px 0}.dm-chat-message small{display:block;color:#624b53;font-size:13px}.dm-chat-message img{display:block;max-width:100%;max-height:180px;object-fit:contain;border-radius:8px}.dm-chat-message a{display:block;color:#580722;text-decoration:underline}.dm-chat-form{padding:14px;display:grid;gap:8px}.dm-chat-form textarea{padding:10px;border:1px solid #cbbac0;background:white;color:#352128;border-radius:8px;width:100%;resize:vertical}.dm-chat-form input{font-size:14px;color:#352128;width:100%}.dm-chat-form button{background:#580722;color:white;border:0;padding:10px;border-radius:8px;cursor:pointer}.dm-chat-end{display:block;width:100%;padding:10px;background:#fff;color:#766269;border:0;border-top:1px solid #e4dcdf;cursor:pointer}.dm-chat button:focus-visible{outline:3px solid #cfab5e;outline-offset:2px}@media(max-width:600px){.dm-chat{right:12px;bottom:12px}.dm-chat-panel{bottom:65px}.dm-chat-messages{height:min(260px,30svh)}}